Privacy policy

Fae Folk Fiction website is owned by Fae Folk Fiction, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Fae Folk Fiction, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Fae Folk Fiction website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Fae Folk Fiction, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Fae Folk Fiction’s website is hosted by the following third party hosting provider: https://www.hostinger.com/de if you want to know more you can chose to view their privacy policy via the following link or visit their website directly: https://www.hostinger.com/legal/privacy-policy

The Domain name services for Fae Folk Fiction are handled by Cloudflare, if you want to learn more you can chose to view their privacy policy via the following link, or visit their website directly: https://www.cloudflare.com/de-de/privacypolicy/

How to manage cookies

You can set your browser not to accept cookies, https://allaboutcookies.org/how-to-manage-cookies website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or provide other details by filling a form or purchasing something in our store, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to purchase items from our online store or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via rabbithole@fae-folk-fiction.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

Fae Folk Fiction is committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information.

Those at Fae Folk Fiction who have access to, and are associated with the processing of, personal information, are obliged to respect the confidentiality of the personal information of all users of our Services

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

We will keep your personal information for the purposes set out in this Privacy Policy and in accordance with the law and relevant regulations. We will never retain your personal information for longer than is necessary.

Marketing

Fae Folk Fiction doesn’t send marketing emails and only contacts you when necessary regarding your orders or enquiries. If you would like to be informed of our latest publications then we recommend you follow us on our instagram site or facebook page, links to which are provided on the footer of our website.

If you chose to follow us on social media then you may always opt out at a later date.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to rabbithole@fae-folk-fiction.com.

If you make a request to Fae Folk Fiction, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our email address provided above or write to us: Violet Rose, Taubertstr. 14, 14193, Berlin

How to make a complaint:

Should you wish to report a complaint or if you feel that Fae Folk Fiction has not addressed your concern in a satisfactory manner, you may contact the Berlin Data Protection department (Department: Berliner Beauftragte für Datenschutz und Informationsfreiheit (BlnBDI)). The website is in the German language:

Address: Alt-Moabit 59–61, 10555 Berlin

Telefon: 030 13889–0

E-Mail: mailbox@datenschutz-berlin.de

Website: www.datenschutz-berlin.de